Reference no: EM132301357

1. Imagine that 5 years after opening your new clothing store, the size of the store has tripled, you now have 100 front line employees and 20 managers, and your customer base has increased by 50%. Your new goal as owner is to keep the employees motivated and eager to continue working. Describe what you would do in regards to each of the following concepts for your employees:

Job specialization

Job design

Job enlargement

Job enrichment

You can make up your own job titles, descriptions, etc.  

2. Factors that increase group cohesiveness include all of the following EXCEPT:

Relatively large size

Success

Clear goals

Frequent interactions

Homogeneous composition

3. A department’s (or other subgroup) power is usually derived either from its control of resources or through its strategic power. Which of the following conditions enhance their power dynamics?

Resource scarcity

Centrality

Substitutability

Uncertainty

All of the above

4. Martin holds power because he is the smartest person on the team, has the most experience, and has worked at the company for the longest time. Martin holds what kind of power?

Legitimate

Persuasive

Expert

Reward

Coercive

5. FILL IN THE BLANK: Culture is the shared _______________, norms, and assumptions that guide behaviors in organizations.

Artifacts

Values

Assumptions

Behaviors

Stories