Facilitate intercultural communication effectiveness

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Reference no: EM132183161

1. What kinds of personal abilities and behaviors have been shown to facilitate intercultural communication effectiveness (ICE)?

2. What makes oral language special and how does it differ from written language? evelorate in 100 words or more

3. Discuss how different operations (service and manufacturing), i.e a bank, a restaurant, a manufacturing firm, a retailer, etc. use CRM, and how they measure customer satisfaction. Do you think CRM applications unnecessarily invade customers' privacy?

Reference no: EM132183161

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