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Write a two-page paper in which you explain your perspectives on customer service today. Specifically, be sure to:
Explain why you think customer service is important.
Describe your perceptions of how most businesses view their customers and meet their needs. Support your views with examples.
Explain one positive and one negative customer service experience you have had personally or observed.
Recommend one thing that businesses could improve upon in order to deliver excellent customer service.
Submit your completed assignment by following the directions linked below. Please check the Course Calendar for specific due dates.
Save your assignment as a Microsoft Word document. (Mac users, please remember to append the ".docx" extension to the filename.) The name of the file should be your first initial and last name, followed by an underscore and the name of the assignment, and an underscore and the date. An example is shown below:
The article "Students Increasingly Turn to Credit Cards" (San Luis Obispo Tribune, July 21, 2006)reported that 37% of college freshmen and 48% of col- lege seniors carry a credit card balance from month to month. Suppose that the reported percenta..
Your family members know you are taking this class and you learned about time value of money.
politics and economics of global expansiondescribe at least 2 political and 2 economic issues that may arise during
operations management determine forecast errors me mad mse and mapetwo forecasting methods have been used to forecast
If Claire Pignataro as well as some other recruits earn less pay than people in other industries to what extent would the attraction as well as retention initiatives described in the case study Motivating Staff
Prepare Business Plan of IT Industries
You are the CFO of a small company devoted to the production of discount hard disks. Given the information you have, your current estimate for the value of the existing assets-in-place for your company is $10m.
Marginal Cost and Optimal Price - The U.S. Cigarette Industry and find What effect will this have on its optimal price?
Normal 0 false false false EN-US X-NONE X-NONE Business Plan in Non-Alcohol..
What problems in team decision making likely caused the committee to select for the award the worst applicant on their list
Explain What is the actual BoBo Bars accounts receivable balance and If the Salto systems processed transaction data in a more timely way would credit be granted or denied?
women and minorities face the glass ceilingwomen and minorities often face what is called a glass ceiling. why would
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