Explain why there are any differences and implications

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Discussion Post: Introduction to Operations Management

Carrefour is a French owned hypermarket operating in many places including Saudi Arabia. Consider Carrefour in Saudi Arabia when you, as a customer, judge the quality of the hypermarket. Get the instant assignment help.

Explain how quality is evaluated, and the role of technology in the customer perception of quality. Compare Carrefour's quality and technology to another hypermarket in the area. Order the following criteria as most to least important for the successful operation of a hypermarket and for a different industry (not a hypermarket) and explain why there are any differences and the implications for operations:

1) Customer satisfaction
2) Forecasting
3) Capacity planning
4) Location
5) Inventory management
6) Store layout
7) Scheduling

Reference no: EM133903518

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