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You and a friend are thinking of starting a service business. When it came time to think of a name, your friend shrugged her shoulders and commented that it was "no big deal." How would you respond to your friend? Support your opinions. a). What does it mean when a service organization "invents" its future? b) Explain what the term market segmentation means. c) Choose a service industry and describe how the six basic strategy challenges (performance, demand, employees, setting, customers, and service quality) are impacting the industry.
How much would the average number of trucks waiting for loading/unloading have to be reduced to make the two-channel truck dock economically feasible?
In what ways might the divisionalized forms of most airlines lend themselves to the requirements of alliance membership? In what ways might they be compatible with the organizational needs of the alliances themselves?
What are some common gateways and barriers to intrapreneurship. How can communication play a role in creating intrapreneurship
One of the consequences of the terrorist attack of 9/11 was the passage by Congress of the Patriot Act. From an HR perspective, what has been the impact of the law? Should Americans be asked to give up privacy for national security?
You are a director and member of a long established company. There are five members in your company and each member has 20% ownership in the company. The board, of which you are a part of, has delegated its executive authority to one of the other dir..
compare and contrast the strengths of the various organizational structures and explain which you feel you would work
An office copier has four main components in a series with the following reliabilities: 0.84, 0.89, 0.84, and 0.95. Determine the reliability of the copier.
Societal norms, in essence, are those rules for how people should act in society. Although these norms are accepted, there will be times in which a societal norm runs contrary to a workplace standard. What is an example of when such a situation can a..
With the credit-card contracts, credit-card companies can unilaterally change the interest rate. Discuss whether there should be any requirements of reasonableness or fair dealing implied in the agreement. Analyze and evaluate the various issues pres..
Why do most firms not develop major strategies for matches between threats and strengths? Under what conditions might a firm develop a major strategy around a match between an opportunity and a weakness?
Belinda is a 17 year old college student. She enters into a written contract with Steve, an adult, for the purchase of Steve’s 1964 Corvette for $2,000. The performance of the contract will occur in one week, when Belinda reaches her 18th birthday. I..
Based on the following information, what would you consider to be the most prominent strengths and weaknesses of the StilSim company? When we consider the organizational capability strengths of StilSim, we again must venture back into what the core c..
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