Explain the stages of the conflict process

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Use the 5 stages of the conflict process to explain how the manager of a factory should deal with 40 employees ready to strike over a two-year wage freeze and 15% rise in health insurance premiums. Assume that the employees don't want to strike but feel it's a last resort since upper management will not sit down with them to discuss their concerns, and that you are perceived as being the bottleneck in communication.

Reference no: EM133317906

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