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Explain the reason for the roster issues

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Reference no: EM132801336

For reasons beyond your control, the roster cannot accommodate the staff member having two days off. You have tried to apologise and calmly explain the reason for the roster issues to the staff member but they are not willing to listen. They become irater and loudly demand action to be taken immediately. Verbal threats of resigning are made.

Please Describe the actions you take to manage this conflict situation.

Reference no: EM132801336

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