Reference no: EM132791403
1.Explain the purpose of a Strategic Plan and an Operational Plan, and the role of an Operational Plan in achieving the organisation's objectives.
2.Explain the difference between an operational plan modelled on the organisation as a whole and one that has been modelled to suit a specific organisational goal or department.
3.Explain two typical methods for developing an Operational Plan.
4.Explain the purpose of a budget.
5.Explain typical budgeting processes.
6.Explain the purpose of key performance indicators.
7.List four different approaches to developing key performance indicators.
Please elaborate the following points:
-- Strategic approach
-- Operational approach
-- Leading indicators
-- Lagging indicators8.Describe the concept of a balanced scorecard as an alternative approach to measuring business performance through key performance indicators.
9.Explain the concept of benchmarking as a way of assessing business performance.
10.Provide a definition of a PCBU and outline their key responsibilities.
11.Outline the aim and scope of the Fair Work Act 2009.
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