Reference no: EM133802028
Discussion Post: Quality Management for Organizational Excellence
Part I
Prior to beginning work on this discussion post,
1) Review the film W. Edwards Deming: Prophet Unheard.
2) Review Chapters 1 and 2 in the course textbook Managing for Quality and Performance Excellence.
3) Review the lecture.
4) Study the infographic Summary of W. Edwards Deming's famous for Management.
Select your organization or an organization you know of to complete the assignments in this course.
In your discussion post,
1) Compare Deming's definition of quality (a product or a service possesses quality if it helps somebody and enjoys a good and sustainable market) with the definition in Chapter 1.
2) Discuss the importance of quality.
3) Explain how the organization you have selected defines and applies quality.
4) Explain some of the organization's practices in managing human assets and in sharing data and information with employees, customers, and suppliers.
5) Discuss how the organization aligns its business practices with key organizational objectives.
6) Describe how well the organization performs and whether the performance gives them a competitive advantage.
Part II
Prior to beginning work on this discussion forum,
1) Review Chapters 1 and 2 in the course textbook Managing for Quality and Performance Excellence.
2) Review the weekly lecture for this week.
In your discussion post, after reviewing the total quality management (TQM) concepts from your readings this week, explain how you would apply them to either your organization or an organization of your choosing. How would the organization change as a result of applying these TQM concepts?