Explain the interlinking model of quality and profitability

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1. Propose an explicit service guarantee for an airline. Clearly explain why you included the features of your service guarantee ( one page). Do you think that an airline would adopt it? Why or why not?

2. Post a substantial work based on what you have uncovered from the book Startup Nation and their website. The focus of your post should be related to Jeff and Rich’s ideas on marketing. The work should be at least one page (500 words) in length. Please make it 500 words

3. Explain the interlinking model of quality and profitability (Exhibit 4.2). How does it connect to business and operations strategy? Can you provide any examples of goods and services that support and add credibility to this model?(not more than 1 pages answer).

Reference no: EM132210358

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