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Has the philosophy that there are different levels of customers had any material effect on the value of your organization's customer service?
Identify and explain the different levels of customer service in your organization.How are these differing levels associated with the cost-benefit financial approach?Is there a financial rationale for designating these differing levels? Can this be quantified?Has any aspect of the different levels approach been negative to the customer, or to the organization?Describe some of the best practices that leading companies using unique approaches to customer service have embraced.
Prepare a case analysis which comprised Situation Analysis also 3 possible alternatives also a chosen solution. Provide recommendation. Below information to be comprised in case analysis.
Does an organizations culture follow its strategy or does an organizations strategy follow its culture?
You also find that the car wash is positioned above the zone box on reliability but below the box on responsiveness. What should you tell the manager of the car wash to do?
What is the definition of marketing? What are the benefits and drawbacks of incorporating marketing into the sales function of an organization? Do you think that marketing should be included as part of the sales organization within a company.
What does BofA gain from continuing to invest in sustainability? Do you think that being recognized and winning environment awards will help BofA become more profitable?
The Good Chocolate Company makes a variety of chocolate candies, including a 12-ounce chocolate bar (340 grams). The output of the machine that fills the bar molds is approximately normal with a mean of 340 grams and a standard deviation of 1.5 grams..
Consider the following shortest-route problem involving six cities with the distances given. Draw the network flow model for this problem.
What things must we keep in mind when writing an email versus speaking with someone face-to-face
Illustrate what are likely keys to success in motivating these individuals to cooperate also communicate as a team.
Describe one tactic each for the following points that you can use to make your negotiation successful Demonstrate your knowledge of the cultural differences between you and your counterparts.
Make a recommendation on how a U.S. company that has fallen victim to this Chinese practice should respond so as to protect its intellectual property.
Compare and contrast the different kinds of costs in carrying inventory and what role the inventory turnover ratio has in determining those costs. Then think about a product(s)
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