Reference no: EM132942064

Case #1: The Needs Analysis Process

The Boys & Girls Club, where you are currently employed, needs to recruit and train curriculum developers and classroom facilitators for their new digital citizenship program, "Me, Myself, Online". The new program seeks to educate primary and secondary students on developing their digital identity and learning to be safe. It's not meant to scare them, only inform them of what to consider as they 'grow up online'.

Enrolment for the program has skyrocketed and parents are anxious to see what's in store for their little ones. What kind of activities will be planned? What are the objectives of the program? Can they get involved? Who will be brought in to teach their kids? Is lunch provided?

Lucky for you, for the past thirteen weeks, you've honed your training and development skills. More importantly, you've shared your experience and newfound expertise with all of your colleagues and to your surprise, they've been listening.

Because of your big mouth, you're now required to create the project team in order to determine who will design and deliver the program.

There were a number of options available to determine who would design and deliver the program:

· The HR manager could design and deliver the training.

· The HR manager could design the content, and the training could be conducted by a member of the club's senior management team.

· An external consultant could design and deliver the training.

· An external consultant could design the content, and the HR manager could conduct the training.

Considering the above scenario

1. In your opinion, who would be the best person to design and deliver the training?

2. Create an outline for a needs analysis which will help the designer and deliverer (person you designated in question 1) determine the program's structure. In this outline, indicate what data would need to be collected to inform the program structure, where this data comes from and what this data will help you determine? Hint: Use the 'Needs Analysis Process' diagram in your textbook for inspiration

3. Your designated designer and deliverer believes the most important part of the process is the Task Analysis and thinks the majority of the project team's time should be focused on developing SMART objectives. How would you respond to such a statement?