Reference no: EM13848488

Part A-

1. Explain how SINGPOST will measure and evaluate the success (or otherwise) of your recommendations. You must use analytical tools/frameworks that have been published in recognized scholarly publication.

Focus on critically evaluating the effectiveness of the chosen method(s) and make an argument that outlines both the positive and negative consequences of adopting your measurement and evaluation solution.

2. Building more POPstation - reduce wages, reduce manpower, decrease operational a cost , create value for consumers https://www.mypopstation.com/
Now POPstations are mainly used for parcels, but we want to extend its services to allow for registered mail plus allow for more customer options (like which one to collect from), so it becomes convenient for consumers or organizations that use registered mail!

3. Outsourcing to an external company that provides logistical support of basic mail delivery and collection. -create value to company, reduce wages, reduce manpower, reduces the hassle of controlling this arm of basic services.

4. Assessment of effectiveness of new strategy
a. Use Balanced scorecard + Control Systems (JWS Chp 13) to analyze the new strategy that SingPost has
b. Effectiveness of new strategy (eg matrix measure)
c. Outline pros and cons of strategy - way to deal with it.

Part B-

- References: Follow the RMIT reference link on how to reference and cite the reference when using it.
- (https://www.rmit.edu.au/library/referencing-guides).
- https://www.dlsweb.rmit.edu.au/bus/public/referencing/index.html

Find articles/report/evidence to prove on balance scorecard and control system for each strategy.

1. First strategy: POPstation , Second strategy: Outsourcing

2. Briefly these two strategy: POP station, Outsourcing

3. Define control system and balance scorecard and how we going to analyze using it "refer to the powerpoint on balance scorecard and control system"

4. Identify the control system and balance scorecard required for each strategy

5. Explain balance scorecard and control system on first strategy

6. Explain balance scorecard and control system on second strategy

7. How it benefit singpost in terms of the financial and other relevant factors

8. Comment/Describe on the effectiveness after analyzing on balance scorecard and control system on each strategy

9. Outlines pro and cons of each strategy

10. Recommendation on each strategy.