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Read the Nordstrom case study. Answer the two questions below. Support your answers with a minimum of one source per question, no more than five years old. Your answer to each question should be approximately 400 words using APA format.
1. How else can Nordstrom continue to provide exceptional customer service and increase brand locality ?
2. What are Nordstrom's greatest risks, and who are its biggest competitors?
Explain how you would address that challenge by providing specific, realistic examples and what obstacles would you face in implementing your solutions?
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