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1) Define the types of customers in the travel and tourism industry. For example Business-to-business customers. (250 words)
2) Explain the effectiveness of customer service in the travel and tourism industry. (350 words)
3) Discuss the benefits that improved customer service could bring to Ryanair. (300 words) 4) Identify and discuss the use and importance of quality systems, like the RATER model, in the travel and tourism industry. (400 words)
5) Using the RATER model, analyse how Ryanair could improve their services in regards to helping with customer queries and resolving customer complaints. (700 words)
There are three methods for evaluating a corporate investment decision. Which of the following is not one of those methods payback period
Explain what you can do to develop these skills. Describe a plan for how you would develop these skills.
For a linear demand line, the slope is constant and so is inverse of the slope. Why then the price elasticity of demand different at each point on the demand curve?
Explain how you would apply these characteristics and skills to a specific position within their organization. Be sure to also provide the Web site location of the company or organization's list of job qualifications
assume that you are an inventory manager and you notice that a lot of merchandise is being returned. discuss what might
What is the probability that the operator is busy? - What is the average time that a customer must wait before reaching the operator?
1. what are googles organizations superordinate goals?2. how do these fit with the organizations staff skills structure
when and how should a company train its employees?consider one type of industry in terms of the type and nature of
Interview a leader of choice. Examples of leaders can include, but are not limited to, former or current managers or supervisors, educational leaders, civic/business leaders, and religious leaders. This interview can take place via phone, via e-m..
methodologyhow does the adoption of a particular methodology affect the researchers choice of methods for data
Global trade has this important effect on developing new competitors. It facilitates the transfer of technology, allowing former assemblers to become creators. It facilitates the transfer of knowledge, allowing former builders to become assemblers
Create a schema that supports the company's business and processes. Explain and support the database schema with relevant arguments that support the rationale for the structure
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