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DIY Remodeling would like to offer a computerized system that allows customers to estimate materials and cost for their do-it-yourself projects. Customers would go into the store and use one of a series of computers to create the estimates. This system would be implemented in 4 stores in a specific region. You have done some preliminary research and learned: ? Staff in the four stores are working overtime because they are spending so much time on estimates. ? If staff didn't have to do the estimates they could spend more of their time marketing custom products. These are currently being under-marketed. ? Creating the system would cost about $150K - this includes the salary of all required IT people. The computer equipment required would cost $50K ? Keeping the data and the software up to date would eat up about $20K per year ? Keeping the equipment maintained would cost about $5K per year
Now it is time to revisit those training issues as you begin to develop a training session for EITHER the sales OR customer service department.
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Morals has no place in business- Deliberate this statement, Question four Read all over again the account of BF Goodrich, Lawson and Vandivier. Which if any of the obstacles to moral behaviour do thou se operating in the BF Goodrich situation?
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