Explain customer service achievements

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Reference no: EM133176143

Problem:

For an upcoming town hall with the CEO of your company, all business analysts have been asked to draft a consulting report. The intent of this report is to understand the organizational structure and management style of one global company drawn from a list, to analyze its CSR success stories, and to apply its best practices in the global health and beauty company you currently work for. To begin, you will select a company from the List of Companies document. Next, visit the webpage links provided for the company and identify the various functional areas in the company and its approach to CSR.

Prompt

Your task is to draft a consulting report to your CEO. Your report should include the following information:

  1. Define and differentiate the various functional areas, departments, or business units of your chosen company.
  2. Analyze how these functional areas, departments, or business units work together to achieve strategic and operational goals. For example, consider their product design or customer service achievements.
    1. What sets your chosen company apart from its competitors?
    2. What strategies of your choice

Reference no: EM133176143

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