Explain customer-facing processes-business-facing processes

Assignment Help Operation Management

Reference no: EM132222959

Write an analysis addressing the following:

You realize that you need a digital dashboard to help you operate the cafe. Create a list of all of the tasks you would want to track in your digital dashboard that would help you run the cafe. Be sure to justify how each component would help you gain insight into the operations of the cafe and flag potential issues that could ruin your business.

For example, what applications would be most helpful? How would you track the number of customers in your business? What about orders? How will you track what food you need to purchase each week?

Explain three customer-facing processes and three business-facing processes associated with your business. Be sure to detail why the process is customer facing or business facing.

After some observing, it is apparent to you that the customer order process needs to be revised, if you are to be successful. Create a To-Be process model that explains how a customer's order goes from the waitstaff taking the order to being it delivered to his/her table.

Reference no: EM132222959

Questions Cloud

Company supplies castings to variety of customers : The Middletown Steel Company supplies castings to a variety of customers.

Etiquette for leaving organization with grace and foresight : Discuss the etiquette for leaving an organization with grace and foresight.

Part-time employees under the affordable care act : Part-time employees under the Affordable Care Act are those who work fewer than 30 hours. How does this classification open employers up to potential lawsuits?

Would ERM program work for public traded corporations : Would an ERM program work for public traded corporations that are large? and if so, why or why not?

Explain customer-facing processes-business-facing processes : Explain three customer-facing processes and three business-facing processes associated with your business. Be sure to detail why the process is customer facing

What is the probability that an arriving customer : What is the probability that an arriving customer would find at least three people in the waiting area waiting for help?

Wanting to participate in study abroad program to belgium : Briefly (in 3-5 sentences) describe your reasons for wanting to participate in this study abroad program to Belgium:

What is expected value for rezoned shopping center : What is the expected value for the rezoned shopping center, if the rezoning cost is included?

Why is it important to be customer focused : Why is it important to be customer focused? What are the differences when looking for suppliers to meet cost standards versus quality standards?

User Account

All Pages