Explain a developer has recently taken control of the domain

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Reference no: EM133324686

Problem: A business owner who is also an admin opens a support request because he's noticed odd behavior with his email. He complains his Microsoft Outlook desktop client is no longer connecting and constantly gives him an Autodiscover error. He also states he is unable to email from the Outlook Web Application. You inquire about recent changes, and he explains a developer has recently taken control of the domain to build his new website overnight. What steps would you take to uncover the reason for this problem and how would you assist the customer to resolve the issue?

Reference no: EM133324686

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