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Presentation Topic Outline
Learning Objectives
- Differentiate between examples of passive, aggressive, and assertive behavior.
- Define what it means to be an assertive communicator and provide examples of assertive communication techniques.
- Apply assertive communication in techniques in scenarios involving patients, health care professionals, employees, employers, and colleagues.
- Reflect upon a scenario in your own life that could have been improved with assertive communication.
Attachment:- Assertive-Aggressive Patients Handout.rar
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