Reference no: EM132262954

QUESTION 1

When evaluating a decision based on the ethical norm of utility, a manager will consider which of the following questions?

1. a.Is the decision consistent with what we regard as fair?
2. b.Does the decision respect the rights of the individuals involved?
3. c.Is the decision consistent with people's responsibility to each other?
4. d.Does the decision optimize the benefits for those who are affected by it?

QUESTION 2

1. According to the textbook, when a company "walks the talk" it is practicing ________________.
2. a.corporate social responsibility
3. b.truth in advertising
4. c."honesty is the best policy"

QUESTION 3

1. If you are having an ethical dilemma at work, generally the best way to address it is to _____________.
2. a.take an aspirin
3. b.request a leave of absence
4. c.speak with your supervisor or manager
5. d.take a 360° view of the situation

QUESTION 4

1. Which of the following is not a key step for a business to take in making an ethical decision?
2. a.Determine the costs involved in conducting an annual ethics assessment.
3. b.Consider who the decision will affect.
4. c.Research similar instances.
5. d.Consider people and the environment in addition to other factors.

QUESTION 5

1. Codes of conduct generally cover ________________.
2. a.Letter writing and corporate gift-giving etiquette
3. b.dress code and gift-giving etiquette
4. c.policies regarding the use of personal cell phones in the workplace
5. d.gender discrimination issues and policies regarding receiving gifts

QUESTION 6

1. If the ethics committee for a company decided to focus on customer service and satisfaction, you would expect to see ________________________.
2. a.recycling receptacles placed in key locations at corporate headquarters
3. b.policies regarding phone calls
4. c.policies regarding computer use
5. d.the hiring of a new public relations firm to handle corporate image

QUESTION 7

1. Human resources employees have a part in many aspects of an organization, however they generally do not have a part in _______________.
2. a.confidentiality issues
3. b.discipline decisions
4. c.employee investments
5. d.harassment policy

QUESTION 8

1. Unfair labor practices have been curtailed thanks to all of the following legal measures except _________________.
2. a.anti-trust laws
3. b.child labor rules
4. c.safety measures
5. d.the Sarbanes-Oxley Act

QUESTION 9

1. What do you call a situation in which you have a war with your values and you must choose between two conflicting but arguably valid sides?
2. a.A debate
3. b.A quarrel
4. c.An argument
5. d.An ethical dilemma

QUESTION 10

1. Clif Bar is a company that offers employees many unusual benefits. One benefit they do not offer is _______________________.
2. a.company transportation to and from work
3. b.the opportunity to bring their children to work
4. c.paid sabbaticals
5. d.company-sponsored classes

QUESTION 11

1. CRT stands for _______________________.
2. a.Credit, Refund, Transaction
3. b.Caux Round Table
4. c.Crisis, Recovery, Transition
5. d.Corporate Responsibility Target

QUESTION 12

1. The Target Corporation refers to its employees as ______________.
2. a.sales associates
3. b.partners
4. c.team members
5. d.human resources

QUESTION 13

1. Which of the following tools will not provide solid guidelines for ethical behavior within a company?
2. a.A code of ethics
3. b.A corporate watchdog group
4. c.A mission statement that emphasizes both profit making and ethics
5. d.A code of conduct

QUESTION 14

1. Business ethics is ______________________.
2. a.the impact of moral decisions on the business environment
3. b.the practice of high moral values in a business environment
4. c.the study of moral principles and conduct within a business environment
5. d.setting a good example that follows a business code of conduct

QUESTION 15

1. Many companies that have focused on eco-efficiency have discovered that doing more with less can lead to ___________________.
2. a.an impact on the disastrous results of climate change
3. b.advances in the efforts to reduce coal-fired emissions
4. c.positive media coverage in response to proactive resource management
5. d.a competitive advantage due to an increase in resource productivity

QUESTION 16

1. Ethical standards relating to business practices are fairly consistent around the world.
2. True
3. False

QUESTION 17

1. Companies are required by law to be ethical.
2. True
3. False

QUESTION 18

1. If you are a whistle-blower there is a good chance you will get fired.
2. True
3. False

QUESTION 19

1. Making decisions for a company is ultimately a one-person responsibility in the hands of an executive because leaders of an organization set an ethical example for the rest of the organization, often have veto power and answer for the mission of the company. An example of this was the role played by the chairman of Exxon, Lawrence Rawl in 1989.
2. True
3. False

QUESTION 20

1. In the modern world, cultural differences do not really affect the conduct of business.
2. True
3. False