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You are a professional employed at a large urban medical center. You have been appointed to serve as a non managerial member of a steering committee established to guide the implementation of total quality management (TQM) throughout the organization. The committee has been through a week of intensive education in TQM/performance improvement principles and has held the first two of an indefinite series of weekly meetings to pave the way for translating the TQM philosophy into practical actions that can be implemented at the medical center. You are encouraged by what you have learned and experienced during these first few weeks; however, you are also conscious of the organizations past failures with management by objectives and quality circles, and you are aware of a fairly widespread tendency to regard such undertakings as dabbling in the latest management "flavor of the month." Your second steering committee ends late, leaving you only TWO minutes to get to your next commitment. As you leave the conference room and enter the hospitals main corridor, a colleague, heading toward the same destination as you, falls into step beside you and asks: "What's this total quality management all about? Looks to me like its the same stuff that been pushed at us in different wrappers several times over the years, and it'll probably o the same way--nowhere. Just more fancy notebooks and reports that end up collecting dust. Why should we think this will b any less of a waste of time and resources?" You have less than two minutes available while on the move to provide your colleague with a positive response in a few sentences. Write out your proposal response.
Write a profile of a leader you know. Preferably, this is someone in management where you work - or where you once worked. If you don't know such a leader, write about some other leader you know who leads an organization such as a school, church, ..
The actual demand for the patients at Omaha Emergency Medical Clinic for the first six weeks of this year follows: Week Actual No. of Patients 1 65 2 62 3 70 4 48 5 63 6 52 Clinic administrator Marc Schniederjans wants you to forecast patient demand ..
A vision statement provides a very specific description of what the future will look like for an individual or an organization. In the reading for this module, we learned about the leadership practice of inspiring a shared vision. make sure that you ..
Anne loaned David money to start a business, which later failed. David offered to sign a promissory note for the debt to prevent Anne from instituting legal proceedings against the remaining assets of the failed business. Anne agreed, but would only ..
The owner of shop is contemplating adding a new product, which will require additional monthly payment of Rs.6000. variable costs would be Rs.2.00 per new product, and its selling price Rs.7.00 each. How many new products must be sold in order to bre..
Identify and explain two process safety hazards related to pressure. In your discussion, describe how the hazards are created, how they can be detected, and how they can be controlled. Provide examples.
When writing a résumé?, in order to handle? inexperience, ________.Which of the following should be included in the heading of a résumé?? When applying to U.S.? companies, which of the following should never be? included?
Compute the failure rate for six transformers that were tested for 600 hours each, three of which failed after 100, 175, and 350 hours.
Assignment on Two Process Design- Learning Team Reflection, Select a manufacturing organization the team members are familiar with.
Human resource issues include
The CEO of your company expresses concern to the VP of Marketing that the sample chosen for the survey in which all the transactions were taken during a single shift of one employee is an inadequate basis for making decisions about a marketing pla..
(Teddy Bower Boots) To ensure a full line of outdoor clothing and accessories, the marketing department at Teddy Bower insists that they also sell waterproof hunting boots. If Teddy Bower decides to include these boots in its assortment, how many boo..
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