Errors per million opportunities

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Over the last year, 1,100 injections were administered at a clinic. Quality is measured by the proper amount of dosage as well as the correct drug. In eight instances, the incorrect amount was given, and in three cases, the wrong drug was given. What is the EPMO metric? Round your answer to the nearest whole number

1. Errors per million opportunities: ________

2. What sigma level does it correspond to? Round your answer to two decimal places. ________

Reference no: EM132308241

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