Engage the stakeholder to solicit more information

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Reference no: EM133968555

Question

A project manager receives a voicemail from a business analyst on the project team. The business analyst indicates that an internal stakeholder is upset that they were not included before the project began. The stakeholder is asking for an addition to the requirements traceability matrix. What should the project manager do to improve the stakeholder relationship?

• Engage the stakeholder to solicit more information before responding to the request.

• Update the stakeholder engagement plan to ensure the stakeholder is included in the project stakeholder list.

• Consult the project scope document to make sure the addition is in scope. Initiate a project change request so the change control board (CCB) can decide if it is in scope.

Reference no: EM133968555

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