Employees to visualize their goals

Assignment Help Operation Management

Reference no: EM131273152

Scenario: Jamie Gibson, executive housekeeper at The Regency, usually starts his workday at 8:00 A.M. with a department meeting. These morning meetings help him and the employees to visualize their goals for the day. On this particularly busy day, Gibson arrives at work and is told that three housekeepers have called in sick. This is a serious challenge for the hotel because it is overbooked and has all its 400 rooms to service.

Question: What should Jamie do to maintain standards and ensure that all the guest rooms are serviced? Please answer in three - four substantive paragraphs.

Reference no: EM131273152

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