Employee for comments the employee makes about company

Assignment Help Operation Management
Reference no: EM131116964

Betty Nelson worked as an emergency medical techni-cian for the First Alert Medical Response ambulanceservice in Redfern, Idaho. One day in a meeting withher supervisor, Nelson was asked to write an incidentreport responding to a customer ’ s complaint concern-ing her service on a recent ambulance call. Nelsonrequested that she be allowed to meet with her localunion representative prior to completing her writtenincident report. Nelson ’ s supervisor denied her request.Later that evening after Nelson ’ s work shift was overshe returned home and posted some negative com-ments about her supervisor on her personal Facebook page. For example, Nelson posted that “ Looks like I ’ mgetting some time off. Love how the company allows a17 to be a supervisor. ” (Note: A 17 is the company codeused to describe a psychiatric patient.) The commentswere read by several co-workers who responded toNelson with messages of support. Nelson then pro-ceeded to post some additional negative commentsabout her supervisor on her personal Facebook page.The company was made aware of Nelson ’ s Face-book postings by an unknown source. The company temporally suspended Nelson and after confirming thatthe negative remarks had been posted to her Facebook page, she was terminated. The company ’ s terminationletter cited a blogging and Internet posting policy pub-lished in the Employee Handbook which prohibitedemployees from making disparaging comments whendiscussing the company or any of its supervisors andprohibited employees from depicting the company inany way over the Internet without receiving priorapproval from an authorized company official.Nelson ’ s union representative filed an unfair laborpractice charge with the National Labor Relations. Board on her behalf. The union argued that the com-ments Nelson made on her personal Facebook pageconstituted “ free speech ” which she was entitled tomake. Employees have a right to discuss terms andconditions of employment with co-workers even if those comments might be interpreted as negative by amanagement official. The union further alleged that thecompany also committed an unfair labor practice by denying Nelson a chance to speak with her union rep-resentative during the investigatory meeting with hersupervisor. Finally, the union charged that the blogging and Internet policy relied upon by the company as thebasis for Nelson ’ s discharge was overly broad inrestricting employees ’ use of communications media like facebook.

Does an employer have any legal right to discipline or discharge an employee for comments the employee makes about the company?

If you were representing the company in this case and the NLRB regional director asked if you would be willing to settle the union’s charges voluntarily, would youdo so or would you insist on your legal right to a formal NLRB hearing on the charges?  Explain your reasoning.

Reference no: EM131116964

Questions Cloud

Purchased land and a building from gretchen northway : Purchased land and a building from Gretchen Northway in exchange for stock issued at par. The building is mortgaged for $178,400 for 20 years at 6%, and there is accrued interest of $5,200 on the mortgage note at the time of the purchase.
Group policy in an organization : Discuss some of the benefits and disadvantages of using group policy in an organization.
Briefly explain what learning curve : Name 6 factors you should/would consider when determining a manufacturing facility location and give a 1-2 sentence explanation of each. Briefly explain what a Learning Curve is and how it affects staffing decisions.
Reported on the company balance sheet : A company's Cash account has a balance of $851 as of October 31. The bank statement for this account reports a balance of $1,430 as of October 31. There are outstanding checks totaling $840 and a deposit in transit of $60.
Employee for comments the employee makes about company : Betty Nelson worked as an emergency medical techni-cian for the First Alert Medical Response ambulanceservice in Redfern, Idaho. One day in a meeting withher supervisor, Nelson was asked to write an incidentreport responding to a customer ’ s complai..
Explain how the joint venture can limit the risk : Explain how the joint venture can enable Anheuser- Busch to achieve its objective of maximizing shareholder wealth. Explain how the joint venture can limit the risk of the international business.
Post balance sheet events keystone corporation issued : Discuss how the preceding post-balance-sheet events should be reflected in the 2010 financial statements.
Different facility layouts used to manufacture product : Name three different facility layouts used to manufacture product. Give an example that is applicable for each. Does a products’ characteristics dictate the manufacturing process used to manufacture that product or does manufacturing process define t..
Describe the various methods : Describe the supply chain of a college with all the three segments and describe the various methods that companies use to solve problems along their supply chains.

Reviews

Write a Review

Operation Management Questions & Answers

  Acceptance number is most desirable from the manufacturer

being negotiated between the manufacturer and the buyer. Which acceptance number is most desirable from the manufacturer's viewpoint

  What is the maximum cycle time

An assembly line with 20 tasks is to be balanced. The line will operate for 8 hours (or 480 minutes) per day. The longest task is 2.4 minutes, and the total time for all tasks is 15 m inutes. What is the daily output rate when the system cycle time i..

  Injury control or oral disease control

You have a choice of designing a primary health care prevention program for maternal and child health, injury control, or oral disease control. You are also responsible for looking for program funding. Pick one of the 3 topics, discuss program object..

  Describe a way to address one of the challenges

For a customer service operation, elucidate how each of these two approaches could be used to address the complaints which are being received from the customers about the poor customer service.

  Analyze how the value of a loyal customer

Analyze how the value of a loyal customer (VLC) will change if the average customer defection rate varies between 15 and 40 percent (in increments of 5 percent) and the frequency of repurchase varies between three and nine times per year (in incremen..

  Consider the four functions of management

Consider the four functions of management (planning, organizing, facilitating, and controlling) and the healthcare organization. In what ways (choose at least four) can the healthcare manager support quality improvement within the organization?

  Illustrate what should the reorder point be

Explain how much safety stock provides a 95% service level to Thomas. Illustrate what should the reorder point be.

  Estimate the stocks required rate of return

GD inc has preferred stock outstanding that pays a dividend of $5 at the end of each year. The preferred sells for $50 a share. What is the stocks required rate of return?

  Discuss some of the cultural variables

Communication in organizations varies according to where and how it originates, the channels, the speed at which it flows, and whether it is formal or informal. Discuss some of the cultural variables that arise due to communication channels.

  Annual demand-ordering cost and inventory carrying cost

The annual demand, ordering cost, and the inventory carrying cost rate for a certain item are D = 600 units, S = $20/order and I = 30% of item price. Price is established by the following quantity discount schedule. What should the order quantity be ..

  What is needed to ascertain the measurable organizational

what is needed to ascertain the measurable organizational value (MOV) of a project.

  What is quality assurance and affect project execution

What is quality assurance, and how does it affect project execution? What are the tools and techniques used in performing quality assurance? How did Kristin's team use one of these tools to help improve quality?

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd