Effects of an employee-wide training program

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Reference no: EM1391922

You have been asked to study the effects of an employee-wide training program, in a company of 500 employees, designed to reduce the amount of customer complaints. Describe how you would carry out the study, including the variable or variables you would collect, how you would measure those variables, and what would indicate success.

Your answer must be at least 250 words and must relate to Statistics.

Reference no: EM1391922

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