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Effective management of operations

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Reference no: EM132900093

In this module, you learned about the components involved in the effective management of operations. In this video case, Numi Organic Tea: The Value Chain, IT, and E-Business ( https://bbaddins.schoolcraft.edu/addins/bus217v2/video/Mod15_Numi.html ), you will explore how performance and quality is managed at Numi Organic which is the tea of choice for high-end restaurants, hotel chains, and cruise lines.

-Examine how Numi addresses each of the eight dimensions of quality by first listing each one by name (e.g. "1. Performance", etc.). Second, indicate how Numi addresses each dimension by providing a short description next to its name. If one of the dimensions not applicable to Numi, make sure to indicate why next to its name.

Reference no: EM132900093

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