Each customer wants to be served by a specific stylist

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Fantastic styling salon is run by three stylists, each capable of serving 3 customers, on average. During busy periods of the day, when six customers on average arrive per hour, all three stylists are on staff.

a. if all customers wait in a common line for the next available stylist, how long would a customer wait in line, on average, before being served?

b. suppose that each customer wants to be served by a specific stylist, having each stylist wanted by 1/3. How long would a customer wait in line, on average, before being served?

Reference no: EM13904318

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