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Draw the context diagram and level-0 DFD to model the process described below. If you feel the narrative is incomplete, make some reasonable assumptions to complete the story. It is important that you supply these assumptions along with the diagram. Maximum Software is a developer and supplier of electronic health record systems. As part of its operations, Maximum provides an 800 telephone number help desk for clients with questions about solutions purchased from Maximum. When a call comes in, an operator inquires about the nature of the call. For calls that are not truly help desk functions, the operator redirects the call to another unit of the company-either Order Processing or Billing. The operator redirects the call to a consultant skilled on the software that the caller needs help with. Once a consultant answers the call, he determines if this is the first call from this customer about this problem. If so, he creates a new call report to keep track of all information about the problem. If not, he asks the customer for a call report number, and retrieves the open call report to determine the status of the inquiry. If a resolution of the customer's problem has been found, the consultant informs the client what that resolution is, indicates on the report that the customer has been notified, and closes out the report. If a resolution has not been discovered, the consultant gathers all necessary information from the customer. If he can resolve the problem, he tells the customer how to deal with the problem, and closes the call report. Otherwise, the consultant files the report for continued research and tells the customer that someone at Maximum will get back to him/her. I have done the rest of the homework problems but I don't really know how to deal with binary decisions (gateways) in the data flow environment.
If stitching time increases to 5 min./glove, the capacity of the process remains unchanged, but "time through an empty machine-paced process" increases.
Are long-term objectives helping the enterprise make appropriate strategic choice decisions? How do distinctions between value disciplines, and generic and grand strategies help build competitive advantage?
How would you evaluate Astor in term of his motive, his managerial ability, and his ethics? What lesson does his career teach about the relationship between virtue and success?
A network consists of the following list. Times are given in weeks. Calculate the probability that the project will be completed in less than 28 weeks.
In what ways does achievement of CSR goals and objectives strategically differentiate an organization?
Remember that once you start linking tasks in the Gantt chart, changes might become more cumbersome.
Separate HRM specialists are least common in these types of organizations and The most important environmental factor in the HRM process is
Gross profit is $40 per car per day rented. When re is demand for a car when n1 is available re is a goodwill loss of $80 and rental is lost. Each day a car is unused costs you $5 per car. If your industry can obtain another car for $200 for 10 da..
Due to variations in processing times, management has decided to keep 20 percent of the needed inventory as safety stock. How many kanban card sets are needed?
What were the impacts of the fur trade on society in major dimensions of the business environment, that is, economic, culture, technological, natural, government, legal, and internal?
His approximate d cost to carry 1 case of whiskey is $52 dollars per case per year. He approximates that it costs $21 to place a whiskey order. Explain how many cases should doc order each time he places an order.
How does supply chain management contribute to the overall competitiveness of the corporation? What factors have raised the strategic importance of the supply chain management function?
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