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The success of the hospitality industry is especially dependent on teamwork. In order to provide exceptional customer service, team members need to have the same focus and goals. Forming a team can be a tedious process. Matching the team goals with the skills of the team members can be difficult and time consuming. Once a team is formed, the members must come together and share a vision of what their task encompasses
Identify a team in a hospitality organization that you either are a part of or aspire to join. Identify the designations and roles of the other members of the team. Share the vision of the team—the basic purpose for which the team was formed. Describe the possible challenges that the team faced in its earlier stages of development?
Do you think teams in the hospitality industry are effective? Justify your answer with an experience as a guest in a hospitality establishment; the experience can be either your own or of someone, you know.
How would you define ethics in a business environment? Explain how management can impact ethics within an organization. Please cite your sources. What can cause Organizational ethics to decline? Provide some examples.
Does IBM's (a knowledge-intensive differentiator) re-entry into the low-end (high-efficiency) BPO global market not break the "pursue only one generic strategy" rule?
Explicate how Samsung was either helped or harmed by the intensive strategy it chose. Identify at least one way this strategy could have been improved.
Do you think MNCs(multinational corporations) should be bound by the prevailing morality of their home country, or should they follow the practices of the host country? Are there special ethical standards that apply when business is conducted across ..
What are the characteristics of a service that would make communication a good substitute for transportation? What are the benefits of using intermediaries in the service distribution channel?
Suppose that your firm manufactures toy flying drones. Monthly demand for the drones is 230,000 units. Setup cost per order is $220, and the annual holding cost percentage is 24%. The drones cost $50 to produce and are sold for $99. If you have one w..
Consider the following business scenarios. Imagine yourself as small business owner who uses e-commerce. What happens if the dollar increases in value (relative to other currencies)? What happens if the dollar decreases in value (relative to other cu..
What motivation strategy would you apply with an employee who you think is capable of doing the work but is underperforming? What motivation strategy would you apply with a highly effective employee whom you want to keep performing at a very high lev..
Rank performance objectives according to what you think should be most important. This is the "To Be" scenario to turn things around. Plot and generate the polar representation chart.
choose two 2 public corporations in an industry with which you are familiar - one 1 that has acquired another company
Who is responsible for the analysis of the public policy environment of an organization or interest group? Who helps in the process?
What do you think would be the challenges of a man-ager in a learning organization? Why?
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