Do they use it to primarily market and promote-serve

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Reference no: EM131726241

1. Describe Disney's social media presence (do they have a social media director position?)

2. Facebook/Twitter/Blog/Instagram/Wikis/YouTube/?

3. Do they use it to primarily market and promote, serve and support customers? What are the biggest complaints coming from their customers or the marketplace?

Reference no: EM131726241

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