Reference no: EM132330410

You are required to answer the following questions. You should save your answers in a Word document for submission. Make sure to include your name and student Id number as part of the Assignment response. For each assignment, you are expected to answer the assigned questions in your own words. Each assignment paper should be at least 300 words. Papers less than the required 300 words will get rem. This does not mean each question requires a 300-word response; rather, the total number of words for answering the questions must total more than 300 words.

Handling a Union Grievance

You are the general manager at the City Center Hotel. Sarah is a new manager in your housekeeping department. She is aware that your hotel has a collective bargaining agreement with a union. On busy days, Sarah decides it would help everyone if she helped to clean rooms. Housekeeping employees have filed a grievance saying that your hotel failed to abide by the conditions outlined in your collective bargaining agreement.

Do the employees in this work unit have a legitimate grievance?

How would you know? How could this issue have been avoided?

Describe how you (as the General Manager) would respond to the union when presenting your side in this case?