Distributed evenly and equally at netflix

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In terms of sustaining the company’s competitive advantage, what is the most important step that Netflix has taken, as noted by Hastings and McCord? How does Netflix monitor its employees' performance? Would you prefer to be evaluated this way or through a balanced scoreboard (BSC) approach? Explain your position. How would you create a link between customers and the way employees perform to assure that incentives are distributed evenly and equally at Netflix?

Reference no: EM132085915

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