Dissatisfied with the customer service

Assignment Help Operation Management
Reference no: EM132167532

Discuss two experiences you had as a customer in which you were (1) very satisfied, and (2) very dissatisfied with the customer service. What were the circumstances that made these particular incidents stand out to you as memorable? How did these experiences affect your future purchases with this company? What did you learn about customer service from these experiences that you could apply to your current or future career?

Reference no: EM132167532

Questions Cloud

What are the important elements of educating a child : Looking at his essay "On the Education of Children" (49-86), what do you think Montaigne considers most important elements of educating a child?
Complete a draft of your enterprise information system : Complete a draft of your Enterprise Information System Implementation Plan where you will include the project title as well as project details
Using the nadler-tushman congruence model : “Analyzing an Organization’s Effectiveness using the Nadler-Tushman Congruence Model.”
Do you believe assessment tools are a hindrance : Do you believe assessment tools are a hindrance (user error, false positives), or do they enhance a clinician's ability to diagnose correctly?
Dissatisfied with the customer service : Discuss two experiences you had as a customer in which you were (1) very satisfied, and (2) very dissatisfied with the customer service.
Discuss the types of psychological interventions : In this assignment, discuss the importance of establishing a trusting therapeutic relationship. Then, compare and contrast the various types of psychological.
Explain which core characteristics of employees jobs : Explain which core characteristics of employees’ jobs will be changed if the consultant’s recommendations are accepted.
Business owner need to complete markup or markdown : Under what circumstances would a business owner need to complete a markup or a markdown. What is this and why would it be necessary?
Identify and analyse business problems and issues : BSBINM601 Manage information and knowledge - demonstrate the skills and knowledge required to obtain information to identify and analyse business issues

Reviews

Write a Review

Operation Management Questions & Answers

  Ethical and safety dilemmas to the forefront of discussion

The Ebola crisis brought many moral and ethical and safety dilemmas to the forefront of the discussion. Name the parties, e.g. nurses, physicians, managers, employees, and so on and discuss at least two parties' rights and responsibilities. What woul..

  Which cases transaction could be considered legally binding

AMC, Inc.’s board of directors have appointed Mr. Ahmed to be the Chief Financial Officer (CFO) of the corporation. The directors declared this appointment during a welcoming corporate dinner in AMC, Inc.’s head office. Can third party rely on the fa..

  Where is the future of globalization

Where is the future of globalization? Is the world going global or anti-global? Where do you stand on this topic?

  Using maximax and maximin criteria using the payoff table

The town council is deciding between different options for the use of a parcel of open land next to the library. What is the best decision using the maximax and maximin criteria using the payoff table below?

  Based compensation system

If compensation is based on the job, why, when, and how might a firm want to develop a person-based compensation system? Please give a couple of examples of jobs that might be person-based and a couple of the criteria that might be used in a person-b..

  Explain fixed order quantity system

Would a Fixed Order Quantity System or a Fixed Time Period System be preferable for A-class items? Why

  Approximate total costs of shipping and in-transit inventory

Your company uses 20 % to determine the annual inventory carrying cost. What are the approximate total costs of shipping and in-transit inventory?

  Most large airlines operate networks-hub-and-spoke systems

Most large airlines operate networks, hub-and-spoke systems, which connect many spoke cities (or nodes) with flights to and from a hub airport. How can a network airline profitably serve smaller cities than a low-cost-airline?

  Mitigate competitive disadvantage by freight equalization

Mitigate competitive disadvantage by freight equalization so that end customers would pay the same amount of shipping costs as West Coast competition charged, regardless of where they were located.

  Evaluate pros and cons using temporary employees

Please evaluate the pros and cons using temporary employees and contractors. Any issues that need to be delt with? Please also provide your advice to companies that hire temporary employees

  Identify and discuss three challenges involved

How the challenges related to differences in culture may be addressed by a teacher in a way that increases the child's cognitive advancement.

  Explain the importance of having good communication

Explain the importance of having good communication and work relationships between the functional areas of a business (i.e. marketing, operations, IT, etc.).

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd