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Deming's Profound Knowledge consists of four elements. Answer the following three parts relating to the psychology element of Deming's Profound Knowledge. Your discussion should reflect this element of Deming's Profound Knowledge and not psychology in general. Discuss why psychology is important for us to understand. Discuss how fear plays a part in this element. Discuss how pay and motivation are of interest in this element.
As an operations analyst for your company, you have been asked to find an improvement that will increase the productivity of your company. Your boss is demanding a 25% increase in productivity, you have two option to choose from:
Experience differentiation is an extension of product differentiation, accomplished by utilizing people's five senses to create an experience rather than simply providing a service.
explain how Pepsi cola benefits from being socially responsible, either financially or in some other way. Explain how you think Pepsi cola might be harmed
What is meant by mass customization? How can market conditions and consumer desires affect customization?
This solution describes cultural influence on multinational negotiations. Culture has been referred to as the "silent language of overseas business." Discuss how the languages of time, space, things, friendship, and agreements influence negotiating..
calculate the dividend yield, the capital-gain yield, and the total return to the stock. Express your calculations in percentage terms.
For a customer service operation, elucidate how each of these two approaches could be used to address the complaints which are being received from the customers about the poor customer service.
Assuming that the current turnover and profits of both the units are comparable, compare the relative benefits and limitations of Materials Requirement Planning (MRP) for these two businesses.
Give an example of ethical leadership. What are the characteristics of ethical leadership? And why do you think ethical leadership is important.
A large electric utility company has proposed building an $820 million combined cycle, gas-powered plant to replace the electric generation capacity at one of its coal-fired facilities.
What are pros and cons of an outcome-oriented culture? When bureaucracies were first invented, they were considered quite innovative. Do you think that different cultures are more or less effective at different points in time and in different indu..
Give at least one example of how HR management concepts and techniques can be of use to all managers.
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