Discusses the concept of customer value based

Assignment Help Operation Management

Reference no: EM131480852

Assessing Strengths and Weaknesses: Doing an Internal Analysis, discusses the concept of customer value based on Michael Porter's Value Chain.

We have seen and heard organizations emphasize the importance of their customers. They are the individuals or organizations to which goods and/or services are marketed and provided.

However, there are other customers that are also critical. They are internal customers. These individuals or departments depend on other departments for information and services. Every department has internal customers.

Is there any understanding that these internal customers are important to the organization's success, or are they viewed as groups that interferes with the organization's work? That may be a view of open and closed systems thinking.

What do you think might be a root causes of non-cooperation between people and departments?

Reference no: EM131480852

Questions Cloud

Fastwash is a new service that allows businesses : FastWash is a new service that allows businesses, such as restaurants and hotels, to send out linens to be washed, dryed, and folded.

Companies are profiteering and exploiting its customer base : Dynamic pricing has helped maximize revenue but many customers feel companies are profiteering and exploiting its customer base.

The four management functions : Which function do you believe managers use most often? What could have made the leadership function a better experience?

Considering the addition of a new plant to absorb backlog : A producer of pottery is considering the addition of a new plant to absorb the backlog of demand that now exists.

Discusses the concept of customer value based : Doing an Internal Analysis, discusses the concept of customer value based on Michael Porter's Value Chain.

Differentiation strategy and a low cost strategy : What is the difference between a differentiation Strategy and a Low Cost strategy?

Principles of healthcare management : In what ways does health reform critique theories and principles of healthcare management

Predominant indemnity and service health insurance plans : how did the predominant Indemnity and Service Health Insurance plans CHANGE in terms of Out of Pocket Expenditures

Disagree over whether the world is flat or semi-globalized : Friedman and Ghemawat disagree over whether the world is flat or "semi-globalized."

User Account

All Pages