Discuss ways to maintain your composure when in a long line

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Prompt: Chapter 12 of Practical Management Science discusses queueing in business situations. We have all been through a line waiting for service, whether it is at the Drivers Motor Vehicle Center, a fast-food chain, or a bank. Discuss ways to maintain your composure when in a long line. Relate a business situation that has gone very well and one that has gone badly for you when having to wait in line.

Reference no: EM133487518

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