Discuss two common defensive reactions you have exhibited

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Assignment:

Emotional Intelligence (EI)

- There are four clusters of EI skills. At which of the four are you most skilled and why? At which of the four do you need the most improvement and why?

Discuss how you specifically can employ each of the four practical approaches to applying EI.

Anger

Describe a situation that tends to reliably make you angry. Think of the last time you were in an angry state. Discuss how you can use steps one - three of the five steps for dealing with anger to better control your anger. Be sure to discuss the inner cause(s) or trigger(s) in terms of how you felt (not what someone else did or said). Identify specific flashpoints and note the damage (to yourself or others) that was caused by your anger.

Then, list three specific things that can calm you down. Last, describe how you might be assertive, rather than passive or aggressive the next time you are angry.

Defensiveness

We get defensive in an attempt to ward off a perceived attack. Discuss at least two common defensive reactions you have exhibited.

How can you take steps to reduce defensiveness? Be sure to discuss at least three steps including Using "I" statements and Changing your assumptions. Apply these to a scenario in which you recently became defensive.

Reference no: EM133281034

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