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Discuss this case with the customer service department

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Reference no: EM131197883

Read this case study about a consulting company that improved customer satisfaction by employing R&R analysis- https://www.hyperquality.com/white_papers/case-studies/global_management_consulting.php.

Discuss this case with the customer service department at your firm, and explain how your firm too can potentially improve customer satisfaction by implementing R&R analysis.

Reference no: EM131197883

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