Discuss the value-added perspective on quality

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Reference no: EM131952510

Question: 1. Discuss the value-added perspective on quality. What are the implications of this perspective for the manager of a business organization?

2. How does contingency theory inform decision making when implementing improvement efforts?

3. Should a firm consider the law of diminishing marginal returns when striving to improve quality? Why or why not?

4. Are the perspectives of quality independent of one another? If not, describe ways in which they are interrelated.

Reference no: EM131952510

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