Discuss the security issues around wireless access point

Assignment Help Computer Engineering

Reference no: EM132075974

You need help with the following scenario, please provide web link.

Given Scenario:

Helpdesk call just came in.

You are midway through a 15-hour shift and you receive a call from an employee who turned on his computer and was unable to connect to the internet.

As more employees arrived to work, computers that use the corporate Wi-Fi were unable to connect but the computers using a line (wired) were able to connect.

The opposite side of the building and other floors were able to connect. There are other offices throughout the state and they all are having no issues in regards to internet or connectivity.

Utilize course text and lecture to discuss the security issues around wireless access point. Provide a web link that a basic tech rookie can follow once you fix (and secure the access point) and answer the following questions.

1) What is a possible problem?

2) What is one possible solution?

3) What is a reasonable workaround?

4) Should there be a policy that covers this outage

5) From a project management stand point

A.) when would you escalate this call or ticket?

B.) What teams would you create or assemble?

C.) What message would you give to clients?

Think of company politics -too little information some my view as incompetent - too much the client will fall asleep on the phone and 30 other calls are behind the one you are on.

Reference no: EM132075974

Questions Cloud

Resistance between the oppisite ends of the wire : One of these is formed into a circle and connected between the other two. What is the resistance between the oppisite ends of the wire?

What are the different reasons why good employees : Based on the exit interviews what are the different reasons why good employees are leaving (think through the concepts covered in class -motivation

Prepare the journal entries to record the issuance of bonds : Celine Dion Company issued $1,044,000 of 10%, 20-year bonds on January 1, 2014, at 102. Prepare the journal entries to record the issuance of bonds

Discuss the preceding phenomenon : Sharing Cost-Saving Ideas Anecdotal evidence suggests that workers who devise more efficient work techniques may have an incentive to hide their discoveries

Discuss the security issues around wireless access point : You are midway through a 15-hour shift and you receive a call from an employee who turned on his computer and was unable to connect to the internet.

What is the approximate annual rate of return : Sailor Sam needs to have $15,000 at the end of 5 years to fulfill his dream of buying a small sailboat. He is willing to invest the funds as a single amount.

What is you take on executive compensation : What is you take on executive compensation and take a position on whether U.S. senior executives are overpaid or not

Create a request for proposal : Create a request for proposal (RFP) to which interested vendors and consultants could respond

Define the taxable equivalent yield on a municipal bond : What's the taxable equivalent yield on a municipal bond with a yield to maturity of 8.50 percent for an investor in the 28 percent marginal tax bracket?

User Account

All Pages