Discuss the roles of extrinsic cues and intrinsic cues

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Reference no: EM132229033

1. Which of the following statements is best?

a) safety stock depends on the safety service level desired

b) safety stock depends on the length of the lead time

c) safety stock depends on the variation of demand during the lead time

d) all of the above are correct

e) none of the above is correct

2. C&A sells T-shirts for $20 that cost $5 to produce. The annual holding cost percentage is 10% and the T-shirts turn 25 times a year. What holding cost does C&A incur for each T-shirt?

A. $0.50

B. $0.08

C. $0.04

D. $0.02

3. Discuss the roles of extrinsic cues and intrinsic cues in the percieved quality of:

(a) wines

(b) resteraunts

(d) graduate education

4. A pooled queue system improves system performance by having more servers.

True or False

5. The "servicescape" of a facility should be designed with an image and feel that is consistent with the service concept because:

a. Competition has set the standard for how locations should "feel."

b. Customers and employees are influenced on a deep, emotional level by their surroundings.

c. Customers are always looking for something new and exciting.

d. None of the above answers

Reference no: EM132229033

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