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Ziptech recently observed that its customer service team was not handling customer complaints in a professional manner. Management determined that the team needed training in communication, behavior, and product skills. Using the development pipeline, discuss the methods that can be used to improve the team's skills.
Discuss the ethics of continuing to do business with this firm. In this discussion evaluate the economic, legal and ethical issues. Describe how a written code of ethics might impact your decision.
A process that produces computer chips has a mean of .04 defective chip and a standard deviation of .003 chip
American Capitalism. Is a large discrepancy between executive pay and that of the average worker unfair to the worker? Is it unfair to increase a CEO's compensation at the same time that he or she downsizes
With the semester almost over, Jan plans on taking a 3-month summer vacation to England and doesn't want to leave any unfinished posters behind. Find the integer solution that will maximize her profit.
A real estate developer created a linear regression model to determine home prices. The price of the home (Y) is determined by the size (square footage = X). The model is: Y = 13,473 + 37.65X.
For firms that have multiple locations that would like their professionals from different teams to be able to collaborate efficiently
Assume that a second server can be added to team up with the first (and, in effect, act as one faster server). This would reduce the average service time to 90 seconds. What is average time in the system in min..
Describe in detail how cultural differences may impact communication. Give examples. What can be done to improve communication across cultures?
What is the difference between negligence and strict liability?
Discuss which concepts are the most important to consider when designing information security policies and procedures.
Compute a five and seven month moving average for the last 5 months of historical data (months 8 thru 12)
Critique the work breakdown structure (WBS) created by the private organization also recommend three or four alterations you would make to the WBS also why.
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