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Discuss the importance of employees and information technology in the delivery of service quality. Use two examples of service firms to help support your discussion.
Illustrate what are other non-law enforcement organizations that we look to for protection? Explain how do they also "protect and serve" and explain how do they differ from law enforcement AND private security.
Starbucks is one of the best known coffeehouse chains in the world. Each store sells a variety of innovative products to complement the array of coffee choices available.
Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.
How does one successfully select an expatriate? In selecting a person for an expatriate assignment, what are the three major global mind-set attributes that successful expatriates possess?
Simulate the sales of programs at 10 football games. Use the random numbers and what would the average profits be for the 10 games that were simulated?
Which internal parties and external parties must procurement consult with when considering whether to produce a product in-house or outsource?
What is the optimal interval (in working days) between orders? What is the demand during lead-time? What is the inventory position immediately after an order has been placed?
Companies that give part of a procurement contract to multiple suppliers do so to:
Identify and discuss five differences between service and manufacturing organizations.
A firm plans to begin production of a new small appliance. The manager must decide whether to purchase the motors for the appliance from a vendor at $7 each or to produce them in-house.
The last event, although forecasted to have 1,000 participants, resulted in the attendance of only 950 participants. What are the utilization and efficiency of the conference facility?
Managers faced with ethical choices have a number of approaches that they may use to guide their decision making. Discuss the various approaches to ethical decision making, providing examples to help explain your answer.
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