Discuss the concept of switching costs

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A manager states that her process is really working well. Out of 1,500 parts, 1,477 were produced free of a particular defect and passed inspection. Based upon Six Sigma theory, how would you rate this performance, other things being equal?

Discuss the concept of switching costs and the role of data related to switching costs. Provide an example related to your discussion.

Reference no: EM13101181

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