Discharge of responsibilities affect entire sales process

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1. What career limits are imposed on one who chooses sales? Explain.

2. What responsibilities belong to the salesperson after the order is signed? How does the discharge of these responsibilities affect the entire sales process?

3. Salespeople are interdependent with people in their company. Why is this true in respect to the following factors: product changes, pricing, shipping, and competition.

4. Name some qualities that are shared by successful salespeople. How do these traits contribute to success? Can they be developed, or are they innate? Does this mean that a single type of personality style is required for success in sales?

5. What questions must a salesperson answer "yes" to before it is possible to make a recommendation to buy?

6. Name at least three reasons why a prospect may resist making a buying decision. For each reason, tell how the salesperson could have prevented this type of resistance.

7. If sales resistance is encountered, how can the salesperson close the sale in spite of the resistance? Is this always synonymous with what is regarded as "hard shell"?

Reference no: EM132308578

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