Did the team leader make an appropriate decision

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Question: REALITY CHECK: 9/11 Value Judgment James had been scheduled to fly Monday evening, September 10, 2001, from Ronald Reagan Washington National Airport to New York LaGuardia Airport, and then rent a car and drive to Greenwich, Connecticut, where he was assigned to inspect a hospital. As luck would have it, there was one flight cancellation after another. After the last flight to LaGuardia was canceled, he went to the ticket counter and scheduled the first flight out Tuesday morning, which was at 6:00 AM. The following morning James flew into LaGuardia, picked up his car and drove to Connecticut to work with an assigned team that consisted of him and Dr. Matt. Not long after he arrived at the hospital, the first plane hit the World Trade Center. Shortly after the second plane crashed into the World Trade Center, the corporate office called and asked if the hospital wanted to reschedule the survey. They opted to continue the survey. On Thursday, the last day of the survey, a hospital staff member approached Dr. Matt and asked if he and his survey team would like to attend a short memorial service in the lobby at noon. Without hesitation, Dr. Matt replied, "No, we really have to finish our reports."

Discussion: 1. Did the team leader make an appropriate decision?

2. What may have influenced the decision not to attend the lobby ceremony?

3. Describe the various virtues and values that come into play in this case.

4. How would you have addressed the hospital's request?

5. Realizing that hindsight is 20/20, can you defend the decision not to attend the ceremony? Explain your answer.

Reference no: EM131743587

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