Solution-Deviation of process be reduced to get six sigma

Deviation of process be reduced to get six sigma quality

Assignment Help Supply Chain Management

Reference no: EM133529951

Questions

1. An Internet book retailer promises to ship all customer orders within 24 to 36 hours of receiving an order on its website. Actual shipment data for all computers shipped during the past month showed that the average delivery time was 30 hours, and the standard deviation was 4 hours.

- Is the company delivering Six Sigma quality to its customers?

- If not, then how much should the standard deviation of the process be reduced to get Six Sigma quality?

2. The production process for an electronic product has 12 major steps. If each of the first six production steps is at a 5-Sigma quality level and the remaining steps are at a 5.5 sigma quality level, calculate the total percentage of error-free products manufactured.

Reference no: EM133529951

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Deviation of process be reduced to get six sigma quality

Reference no: EM133529951

Reference no: EM133529951

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