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Development of a Customer Service Training Program
The training program of staff of a sit down mid size bar grill is a sensitive as well as a very important one. It holds the key of success or the failure of the enterprise itself. The attendants at such a bar have to perform a variety of duties; which includes:Completing customer transactions,Cleaning food or stock areas,Assisting the kitchen area,Maintaining the inventory,Performing all other responsibilities assigned by the manager
The two items on which hinges a mid size bar and grill are good inviting customer service and the menus. Menus must be reviewed and customer's reactions to various items/products must be noted and improved.
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Request specific data. You get any necessary data from team members or subordinates, then decide on the solution to the problem yourself.
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